privacy policy

We value your personal information and comply with the "Act on Promotion of Information and Communications Network Utilization and Information Protection."

Through this Privacy Policy, the Company informs you of the purposes and methods for which the personal information you provide is used, as well as the measures being taken to protect your personal information.

■ Items of Personal Information Collected and Collection Methods

A. Items of Personal Information Collected

o The Company collects the following personal information for membership registration, consultation, service application, etc.

- When signing up: Name, Date of Birth, Gender, Login ID, Password, Home Phone Number, Mobile Phone Number, Email, Information of legal representative for subscribers under the age of 14

- When applying for service: Address, Payment Information

o Service usage records, access logs, cookies, PC name, access IP, payment records, and records of improper use may be generated and collected during the process of using the service or business processing.

B. Collection Methods

- Collection via website, written forms, bulletin boards, email, event applications, delivery requests, telephone, fax, and information generation tools

■ Purpose of Collection and Use of Personal Information

The Company utilizes the collected personal information for the following purposes:

o Fulfillment of contracts regarding service provision and settlement of fees resulting from service provision

Provision of content, purchase and payment of fees, delivery of goods or dispatch to billing address, identity verification for financial transactions and financial services

o Member management

Identity verification regarding the use of membership services, personal identification, prevention of fraudulent use by delinquent members and unauthorized use, confirmation of intent to join, age verification, confirmation of consent from a legal representative when collecting personal information of children under the age of 14, handling of civil complaints such as grievance processing, delivery of notices

o Use for marketing and advertising

Delivery of advertising information such as events, identification of access frequency or regarding members' use of services Statistics

■ Retention and Usage Period of Personal Information

In principle, personal information is destroyed without delay once the purpose of its collection and use has been achieved. However, the following information is retained for the specified period for the reasons stated below.

A. Reasons for Information Retention Based on Company Internal Policy

Even if a member withdraws, the member's information may be retained for oo years from the date of termination of the service agreement to prevent the recurrence of fraudulent use by delinquent members, to resolve disputes, and to cooperate with requests from investigative agencies.

B. Reasons for Retention of Information Pursuant to Relevant Laws

In cases where preservation is necessary pursuant to the provisions of relevant laws, such as the Act on the Consumer Protection in Electronic Commerce, etc., the Company retains member information for a certain period prescribed by the relevant laws as follows. <<<__TRANS_SPLIT__>>>

o Records regarding contracts or withdrawal of subscription, etc.

- Reason for retention: Act on the Consumer Protection in Electronic Commerce, etc.

- Retention period: 5 years

o Records regarding payment settlement and supply of goods, etc.

- Reason for retention: Act on the Consumer Protection in Electronic Commerce, etc.

- Retention period: 5 years

o Records regarding consumer complaints or dispute resolution

- Reason for retention: Act on the Consumer Protection in Electronic Commerce, etc.

- Retention Period: 3 years

o Log Records

- Reason for Retention: Protection of Communications Secrets Act

- Retention Period: 3 months

- Procedures and Methods for Destruction of Personal Information

■ Procedures and Methods for Destruction of Personal Information

In principle, the Company destroys personal information without delay once the purpose of its collection and use has been achieved. The procedures and methods for destruction are as follows: <<<__TRANS_SPLIT__>>>

o Destruction Procedure

Information entered by members for membership registration, etc., is transferred to a separate database (or a separate filing cabinet in the case of paper documents) after the purpose is fulfilled. It is then destroyed after being stored for a certain period in accordance with internal policies and reasons for information protection under other relevant laws (refer to the retention and usage period).

Personal information transferred to a separate database is not used for any purpose other than retention, except as required by law.

o Method of Destruction

Personal information stored in the form of electronic files is deleted using technical methods that prevent the records from being reproduced.

■ Provision of Personal Information

In principle, the Company does not provide users' personal information to external parties. However, the following cases are exceptions:

o Where users have given prior consent

o Where required by law or where there is a request from an investigative agency for investigative purposes in accordance with the procedures and methods prescribed by law

o Where required by law or when there is a request from an investigative agency for investigative purposes

■ Entrustment of Collected Personal Information

The Company entrusts operations to external professional firms as follows to fulfill the service. <<<__TRANS_SPLIT__>>>

o Consignee: [Rosen Courier]

o Details of Consigned Work: [Product delivery services and provision of delivery location/arrival information consent services]

o Consignee: [KCP]

o Details of Consigned Work: [Card payment approval and processing]

■ Rights of Users and Legal Representatives and How to Exercise Them

o Users may view or modify their registered personal information at any time, and may also request account termination.

o To view or modify your personal information, please click "Change Personal Information" (or "Edit Member Information," etc.). To cancel your membership (withdraw consent), please click "Withdraw Membership." After completing the identity verification process, you can directly view, correct, or withdraw your information.

o Alternatively, if you contact the Chief Privacy Officer in writing, by phone, or by email, we will take action without delay.

o If you request a correction regarding errors in your personal information, we will not use or provide the relevant personal information until the correction is completed. Furthermore, if incorrect personal information has already been provided to a third party, we will notify the third party of the correction results without delay to ensure that the correction is made.

o The Company processes personal information that has been terminated or deleted at the user's request in accordance with the "Retention and Usage Period of Personal Information Collected by the Company," and ensures that such information cannot be accessed or used for any other purpose.

■ Matters concerning the installation, operation, and refusal of automatic personal information collection devices

The Company operates "cookies," etc., which store and retrieve your information from time to time. A cookie is a very small text file that a server used to operate a website sends to your browser and is stored on your computer's hard disk.

The Company uses cookies for the following purposes:

o Purpose of Use of Cookies, etc.

1. Providing targeted marketing and personalized services by analyzing the frequency of access and visit times of members and non-members, identifying users' preferences and interests, tracking their browsing history, and determining the level of participation in various events and the number of visits.

2. You have the right to choose whether or not to install cookies. Therefore, by setting options in your web browser, you may choose to allow all cookies, be prompted for confirmation whenever a cookie is saved, or refuse to save all cookies.

o How to Refuse Cookie Settings

1. To refuse cookie settings, you can choose to allow all cookies, be prompted for confirmation whenever a cookie is saved, or refuse to save all cookies by selecting options in your web browser.

2. Example of setting method (for Internet Explorer): Tools at the top of the web browser > Internet Options > Privacy

3. However, if you refuse to install cookies, there may be difficulties in providing the service.

■ Complaint Service Regarding Personal Information

The Company has designated the relevant department and Chief Privacy Officer as follows to protect customers' personal information and handle complaints related to personal information.

o Privacy Officer

Name: Ahn Chang-ki

Affiliation: CA PLANET

Phone Number: 070-4647-3378

o Chief Privacy Officer

Name: Ko Tae-wook

Affiliation: CA PLANET

Phone Number: 070-4647-3378

o You may report all complaints related to personal information protection arising from your use of the Company's services to the Chief Privacy Officer or the relevant department.

o The Company will provide prompt and sufficient responses to user reports.

o If you need to report or seek consultation regarding other personal information infringements, please contact the following organizations.

Personal Information Infringement Report Center (privacy.kisa.or.kr / 118 without area code)

Supreme Prosecutors' Office Cybercrime Investigation Division (www.spo.go.kr / 02-3480-2000)

National Police Agency Cyber Bureau (www.ctrc.go.kr/ 182 without area code)

성명 : 안창기

소속 : 씨에이플래닛

전화번호 : 070-4647-3378

o 개인정보보호책임자

성명 : 고태욱

소속 : 씨에이플래닛

전화번호 : 070-4647-3378

o 귀하께서는 회사의 서비스를 이용하시며 발생하는 모든 개인정보보호 관련 민원을 개인정보보호책임자 혹은 담당부서로 신고하실 수 있습니다.

o 회사는 이용자들의 신고사항에 대해 신속하게 충분한 답변을 드릴 것입니다.

o 기타 개인정보침해에 대한 신고나 상담이 필요하신 경우에는 아래 기관에 문의하시기 바랍니다.

개인정보침해신고센터 (privacy.kisa.or.kr / 국번 없이 118)

대검찰청 사이버범죄수사단 (www.spo.go.kr / 02-3480-2000)

경찰청 사이버안전국 (www.ctrc.go.kr/ 국번 없이 182)