Terms of Use

Article 1 (Purpose)

The purpose of these Terms and Conditions is to prescribe the rights, obligations, and responsibilities of the Cyber Mall and the User regarding the use of Internet-related services (hereinafter referred to as the “Services”) provided by the online mall (hereinafter referred to as the “Mall”) operated by the Company (an e-commerce business operator).

※ “These Terms and Conditions shall also apply to e-commerce using PC communication, wireless, etc., unless otherwise contrary to the nature thereof.”

Article 2 (Definitions)

① “Mall” refers to a virtual place of business established by the Company using information and communication facilities, such as computers, to enable the trading of goods or services (hereinafter referred to as “Goods, etc.”) in order to provide such goods or services to the User. It is also used to refer to the business operator operating the Cyber Mall. <<<__TRANS_SPLIT__>>>

② “User” refers to members and non-members who access the “Mall” and receive the services provided by the “Mall” in accordance with these Terms and Conditions.

③ “Member” refers to a person who has registered as a member on the “Mall” (deleted) and who is able to continuously use the services provided by the “Mall”.

④ “Non-member” refers to a person who uses the services provided by the “Mall” without registering as a member.

Article 3 (Specification, Explanation, and Amendment of Terms, etc.)

① The “Mall” shall post the contents of these Terms and Conditions, the company name and representative's name, the address of the business office (including the address where consumer complaints can be handled), telephone number, SMS number, email address, business registration number, mail-order business report number, and personal information protection officer, etc., on the initial service screen (front page) of the 00 Cyber Mall so that users can easily recognize them. However, the contents of the Terms and Conditions may be made available for users to view through a linked screen.

② Prior to the user agreeing to the Terms and Conditions, the “Mall” shall obtain the user's confirmation by providing a separate linked screen or pop-up screen, etc., to ensure that the user understands important contents stipulated in the Terms and Conditions, such as withdrawal of subscription, delivery responsibility, and refund conditions.

③ The “Mall” may amend these Terms and Conditions to the extent that such amendment does not violate relevant laws, such as the Act on the Consumer Protection in Electronic Commerce, etc., the Act on the Regulation of Terms and Conditions, the Framework Act on Electronic Documents and Transactions, the Electronic Financial Transactions Act, the Electronic Signature Act, the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc., the Act on Door-to-Door Sales, etc., and the Framework Act on Consumers.

④ In the event that the “Mall” amends these Terms and Conditions, it shall specify the effective date and the reason for the amendment and post a notice on the initial screen of the Mall, along with the current Terms and Conditions, from 7 days prior to the effective date until the day before the effective date. However, if the contents of the Terms and Conditions are changed in a manner unfavorable to the User, a prior notice shall be provided with a grace period of at least 30 days. In this case, the “Mall” shall clearly compare the content prior to the amendment with the content after the amendment and display it in a way that is easy for the User to understand.

⑤ In the event that the “Mall” amends these Terms and Conditions, the amended Terms and Conditions shall apply only to contracts concluded after the effective date thereof, and for contracts already concluded prior to that date, the provisions of the Terms and Conditions prior to the amendment shall continue to apply. However, if a user who has already concluded a contract transmits their intent to be subject to the provisions of the amended Terms and Conditions to the “Mall” within the notice period for the amended Terms and Conditions pursuant to Paragraph 3 and obtains the consent of the “Mall,” the provisions of the amended Terms and Conditions shall apply.

⑥ Matters not specified in these Terms and Conditions and the interpretation of these Terms and Conditions shall be governed by the Act on the Consumer Protection in Electronic Commerce, etc., the Act on the Regulation of Terms and Conditions, etc., the Guidelines on Consumer Protection in Electronic Commerce, etc. established by the Fair Trade Commission, and relevant laws and regulations or commercial practices.

Article 4 (Provision and Modification of Services)

① The “Mall” shall perform the following tasks:

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1. Provision of information regarding goods or services and conclusion of purchase contracts

2. Delivery of goods or services for which a purchase contract has been concluded

3. Other tasks determined by the “Mall”

② The “Mall” may change the contents of goods or services to be provided under contracts to be concluded in the future in the event that goods or services are out of stock or technical specifications change. In such cases, the contents of the changed goods or services and the date of delivery shall be specified and immediately announced at the place where the current contents of the goods or services are posted.

③ If the “Mall” changes the contents of the service for which it has concluded a contract with the user to provide, due to reasons such as goods being out of stock or changes in technical specifications, it shall immediately notify the user of the reason at an address where the user can be notified.

④ In the case of the preceding paragraph, the “Mall” shall compensate for damages incurred by the User as a result thereof. However, this shall not apply if the “Mall” proves that it acted without intent or negligence.

Article 5 (Suspension of Service)

① The “Mall” may temporarily suspend the provision of the Service in the event of causes such as maintenance inspection, replacement, or breakdown of information and communication facilities, such as computers, or interruption of communication.

② The “Mall” shall compensate for damages incurred by the User or a third party due to the temporary suspension of the provision of the Service for the reasons set forth in Paragraph 1. However, this shall not apply if the “Mall” proves that it acted without intent or negligence.

③ In the event that the service becomes unavailable due to reasons such as a change in business type, abandonment of business, or merger between companies, the “Mall” shall notify the user in the manner prescribed in Article 8 and compensate the consumer according to the conditions originally presented by the “Mall.” However, if the “Mall” has not disclosed compensation standards, etc., it shall pay the user’s mileage or accumulated points, etc., in kind or cash equivalent to the currency value circulated within the “Mall.”

Article 6 (Membership Registration)

① The user applies for membership by filling in member information according to the registration form prescribed by the “Mall” and expressing their intent to agree to these Terms and Conditions.

② The “Mall” shall register as members those users who have applied for membership as described in Paragraph 1, unless they fall under any of the following subparagraphs.

1. If the applicant has previously lost their membership status pursuant to Article 7, Paragraph 3 of these Terms and Conditions; provided, however, that an exception shall be made for those who have obtained the “Mall’s” approval for re-registration after three years have elapsed since the loss of membership status under Article 7, Paragraph 3.

2. If there is false information, omission, or clerical error in the registration details.

3. Other cases where it is determined that registering as a member would cause a significant technical impediment to the “Mall.”

③ The time of establishment of the membership contract shall be the point in time when the “Mall’s” approval reaches the member.

④ If there are any changes to the information registered at the time of membership registration, the member must notify the “Mall” of such changes within a reasonable period of time through methods such as updating member information.

Article 7 (Withdrawal of Membership and Loss of Eligibility, etc.)

① Members may request withdrawal from the “Mall” at any time, and the “Mall” shall process the withdrawal of membership immediately.

② If a member falls under any of the following grounds, the “Mall” may restrict or suspend the member’s eligibility.

1. In the case of registering false information at the time of membership application

2. In the case of failing to pay on time the price of goods, etc. purchased using the “Mall,” or any other debts incurred by the member in relation to the use of the “Mall”

3. In the case of threatening the order of e-commerce, such as by interfering with another person’s use of the “Mall” or misappropriating their information

4. In the case of using the “Mall” to engage in acts prohibited by laws or these Terms and Conditions, or acts contrary to public order and good morals

③ If the same act is repeated two or more times or the cause is not rectified within 30 days after the “Mall” has restricted or suspended membership eligibility, the “Mall” may revoke membership eligibility.

④ If the “Mall” revokes membership status, it shall cancel the membership registration. In this case, the “Mall” shall notify the member and grant an opportunity to provide an explanation by setting a period of at least 30 days prior to the cancellation of membership registration.

Article 8 (Notice to Members)

① When the “Mall” provides notice to a member, it may do so via the email address designated by the member in advance through an agreement with the “Mall.”

② For notices to an unspecified number of members, the “Mall” may substitute individual notice by posting on the “Mall” bulletin board for at least one week. However, individual notice shall be provided for matters that have a significant impact on the member's own transactions.

Article 9 (Application for Purchase)

① A user of the “Mall” shall apply for purchase on the “Mall” by the following or similar methods, and the “Mall” shall provide each of the following details in an easy-to-understand manner when the user applies for purchase. (Deleted)

1. Search and selection of goods, etc.

2. Input of the recipient's name, address, phone number, e-mail address (or mobile phone number), etc.

3. Confirmation of terms and conditions, services for which the right of withdrawal is restricted, and details regarding the burden of costs such as shipping and installation fees

4. Indication of agreement to these terms and conditions and confirmation or rejection of the matters in Item 3 above (e.g., mouse click)

5. Application for purchase of goods, etc. and confirmation regarding therefrom, or consent to the “Mall’s” confirmation

6. Selection of payment method

② The “Mall” If it is necessary to provide or entrust the Buyer's personal information to a third party, the Buyer's consent must be obtained at the time of the actual purchase application; comprehensive consent is not obtained in advance during membership registration. In this case, the “Mall” must specify to the Buyer the items of personal information to be provided, the recipient, the recipient's purpose of using the personal information, and the period of retention and use. However, if there are different provisions in relevant laws and regulations, such as in the case of entrustment of personal information processing pursuant to Article 25, Paragraph 1 of the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc., those provisions shall apply.

Article 10 (Formation of Contract)

① The “Mall” may refuse to accept a purchase application as stipulated in Article 9 if it falls under any of the following subparagraphs. However, when entering into a contract with a minor, the “Mall” must notify the minor or their legal representative that the contract may be canceled if the consent of the legal representative is not obtained.

1. If there is false information, omission, or clerical error in the application details

2. If a minor purchases goods or services prohibited by the Youth Protection Act, such as tobacco or alcohol

3. If it is otherwise determined that accepting the purchase application would cause a significant technical impediment to the “Mall”

② The contract shall be deemed established at the time when the “Mall’s” acceptance reaches the user in the form of a receipt confirmation notice pursuant to Article 12, Paragraph 1.

③ The “Mall’s” expression of intent to accept shall include information regarding the confirmation of the user’s purchase application, availability of the product for sale, and correction or cancellation of the purchase application. <<<__TRANS_SPLIT__>>>

Article 11 (Payment Method)

Payment for goods or services purchased at the “Mall” may be made using any of the available methods listed in the following subparagraphs. However, the “Mall” shall not collect any additional fees under any pretext added to the price of the goods, etc., regarding the user’s payment method.

1. Various account transfers such as phone banking, internet banking, and mail banking

2. Various card payments such as prepaid cards, debit cards, and credit cards

3. Online direct deposit without a bank account

4. Payment by electronic currency

5. Payment upon receipt

6. Payment by points issued by the “Mall,” such as mileage

7. Payment by gift certificates contracted with or recognized by the “Mall”

8. Payment by other electronic payment methods etc.

Article 12 (Notice of Receipt, Change and Cancellation of Purchase Application)

① The “Mall” shall provide a notice of receipt to the User upon receipt of a purchase application.

② If there is a discrepancy in the expression of intent, etc., upon receiving the notice of receipt, the User may request a change or cancellation of the purchase application immediately after receiving the notice of receipt, and the “Mall” shall process such request without delay if the request is made before delivery. However, if payment has already been made, the provisions regarding withdrawal of offer, etc. in Article 15 shall apply.

Article 13 (Supply of Goods, etc.)

① Unless there is a separate agreement between the “Mall” and the User regarding the timing of the supply of goods, etc., the “Mall” shall take necessary measures, such as custom manufacturing and packaging, to ensure that the goods, etc. are delivered within 7 days from the date the User placed the order. However, if the “Mall” has already received all or part of the payment for the goods, etc., it shall take such measures within 3 business days from the date the payment was received. In this case, the “Mall” shall take appropriate measures to allow the User to check the supply procedures and progress of the goods, etc.

② The “Mall” shall specify the delivery method, the party bearing the delivery costs for each method, and the delivery period for each method for the goods purchased by the User. If the “Mall” exceeds the agreed delivery period, it shall compensate the User for any damages resulting therefrom. However, this shall not apply if the “Mall” proves that it acted without intent or negligence. <<<__TRANS_SPLIT__>>>

Article 14 (Refund)

If the “Mall” is unable to deliver or provide the goods, etc. applied for purchase by the User due to reasons such as being out of stock, it shall notify the User of the reason without delay. If payment for the goods, etc. has been received in advance, the “Mall” shall refund the payment or take necessary measures for the refund within 3 business days from the date the payment was received.

Article 15 (Withdrawal of Offer, etc.)

① A User who has entered into a contract with the “Mall” regarding the purchase of goods, etc. may withdraw the offer within 7 days from the date of receiving the written document regarding the contract details pursuant to Article 13, Paragraph 2 of the “Act on the Consumer Protection in Electronic Commerce, etc.” (If the supply of goods, etc. is delayed compared to the time the written document was received, this refers to the date the goods, etc. were supplied or the date the supply of goods, etc. began). However, if otherwise stipulated in the “Act on the Consumer Protection in Electronic Commerce, etc.” regarding the withdrawal of subscription, the provisions of said Act shall apply.

② Upon receiving the goods, etc., the User may not return or exchange them in any of the following cases:

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1. Where the goods, etc. are lost or damaged due to reasons attributable to the user (provided, the user may withdraw the offer if the packaging, etc. is damaged to verify the contents of the goods, etc.)

2. Where the value of the goods, etc. has significantly decreased due to the user's use or partial consumption

3. Where the value of the goods, etc. has significantly decreased over time to the extent that resale is difficult

4. Where the packaging of the original goods, etc. is damaged in cases where reproduction with goods, etc. of the same performance is possible

③ In the cases of Paragraph 2, Subparagraphs 2 through 4, if the “Mall” has not taken measures such as specifying in advance in a place easily accessible to the consumer that the withdrawal of the offer, etc. is restricted, or providing a trial product, the user’s withdrawal of the offer, etc. shall not be restricted ...does not.

④ Notwithstanding the provisions of Paragraphs 1 and 2, if the contents of the Goods, etc. differ from the contents of the display or advertisement, or if the contract is performed differently from the contents, the User may withdraw the subscription, etc. within 3 months from the date of receiving the said Goods, etc., or within 30 days from the date the User became aware of or could have known of such fact.

Article 16 (Effect of Withdrawal of Subscription, etc.)

① If the “Mall” receives the Goods, etc. back from the User, it shall refund the price of the Goods, etc. already paid within 3 business days. In this case, if the “Mall” delays the refund of the Goods, etc. to the User, it shall pay interest on the delay calculated by multiplying the delay period by the delay interest rate prescribed in Article 21-2 of the Enforcement Decree of the Act on the Consumer Protection in Electronic Commerce, etc. (part in parentheses deleted).

② When refunding the above payment, if the User has paid for the Goods, etc. using a payment method such as a credit card or electronic money, the “Mall” shall request the business operator providing such payment method to suspend or cancel the billing for the Goods, etc. without delay.

③ In the case of withdrawal of subscription, etc., the User shall bear the costs necessary for the return of the supplied Goods, etc. The “Mall” shall not claim penalties or compensation for damages from the User for reasons of withdrawal of subscription, etc. However, if the withdrawal of subscription, etc. is made because the contents of the Goods, etc. differ from the display or advertisement or are performed differently from the contract terms, the “Mall” shall bear the costs necessary for the return of the Goods, etc.

④ If the User bore the shipping costs when receiving the Goods, etc., the “Mall” shall clearly indicate who bears such costs upon withdrawal of subscription so that the User can easily understand.

Article 17 (Protection of Personal Information)

① When collecting users' personal information, the “Mall” collects the minimum amount of personal information within the scope necessary for the provision of services.

② The “Mall” does not collect information necessary for the fulfillment of purchase contracts in advance upon membership registration. However, this shall not apply in cases where the minimum amount of specific personal information is collected for identity verification prior to a purchase contract in order to fulfill obligations under relevant laws and regulations.

③ When the “Mall” collects or uses users' personal information, it notifies the relevant user of the purpose and obtains their consent.

④ The “Mall” may not use collected personal information for purposes other than the intended purpose. In the event that a new purpose of use arises or the information is provided to a third party, the “Mall” notifies the relevant user of the purpose and obtains their consent at the stage of use or provision. However, exceptions shall apply if otherwise stipulated by relevant laws and regulations.

⑤ In cases where the “Mall” is required to obtain the user’s consent pursuant to Paragraphs 2 and 3, it must specify or notify in advance the matters prescribed by Article 22, Paragraph 2 of the “Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.,” such as the identity of the Personal Information Protection Officer (affiliation, name, telephone number, and other contact information), the purpose of collection and use of information, and matters regarding the provision of information to third parties (recipient, purpose of provision, and content of information to be provided). Users may withdraw this consent at any time.

⑥ Users may request access to and correction of errors regarding their personal information held by the “Mall” at any time, and the “Mall” shall be obligated to take necessary measures without delay. If a user requests the correction of an error, the “Mall” shall not use the relevant personal information until the error is corrected.

However, exceptions shall apply if otherwise stipulated by relevant laws and regulations. <<<__TRANS_SPLIT__>>>

⑦ The “Mall” shall limit the number of persons processing users’ personal information to a minimum for the protection of personal information, and shall bear full responsibility for any damages incurred by users resulting from the loss, theft, leakage, provision to third parties without consent, or alteration of users’ personal information, including credit cards and bank accounts.

⑧ The “Mall” or any third party that has received personal information from it shall destroy the relevant personal information without delay once the purpose of collection or the purpose for which it was received has been achieved.

⑨ The “Mall” shall not pre-select the consent checkboxes regarding the collection, use, and provision of personal information. Furthermore, it shall specifically clarify the services that are restricted when a user refuses consent regarding the collection, use, and provision of personal information, and shall not restrict or refuse the provision of services, such as membership registration, on the grounds of a user's refusal to consent to the collection, use, and provision of personal information that is not a mandatory collection item.

Article 18 (Obligations of the “Mall”)

① The “Mall” shall not engage in acts prohibited by laws and regulations or these Terms and Conditions, or acts contrary to public order and good morals, and shall do its best to provide goods and services continuously and stably in accordance with these Terms and Conditions.

② The “Mall” shall be equipped with a security system to protect users’ personal information (including credit information) so that users can use internet services safely.

③ If a user suffers damages due to the “Mall” engaging in unfair labeling or advertising practices regarding goods or services as prescribed in Article 3 of the “Act on Fair Labeling and Advertising,” the “Mall” shall be liable to compensate for such damages.

④ The “Mall” shall not send commercial advertising emails that users do not want.

Article 19 (Obligations Regarding Member ID and Password)

① Except for the cases specified in Article 17, the responsibility for managing the ID and password rests with the Member.

② The Member shall not allow a third party to use their ID and password.

③ If a Member becomes aware that their ID and password have been stolen or are being used by a third party, they must immediately notify the “Mall” and follow any instructions provided by the “Mall.”

Article 20 (Obligations of Users)

Users shall not engage in the following acts:

1. Registration of false information upon application or change

2. Theft of another person's information

3. Alteration of information posted on the “Mall”

4. Transmission or posting of information (computer programs, etc.) other than that specified by the “Mall”

5. Infringement of intellectual property rights, such as copyrights, of the “Mall” or other third parties

6. Acts that damage the reputation of the “Mall” or other third parties or interfere with their business

7. Disclosing or posting obscene or violent messages, images, audio, or other information contrary to public order and good morals on the “Mall” Acts

Article 21 (Relationship between the Linking “Mall” and the Linked “Mall”)

① Where an upper “Mall” and a lower “Mall” are connected via a hyperlink (e.g., the target of the hyperlink includes text, images, and videos), the former shall be called the Linking “Mall” (Website) and the latter the Linked “Mall” (Website).

② If the Linking “Mall” specifies on its initial screen or via a pop-up screen at the time of connection that it does not bear warranty liability for transactions conducted between the user and the Linked “Mall” regarding goods, etc., independently provided by the Linked “Mall,” then the Linking “Mall” shall not bear warranty liability for such transactions. <<<__TRANS_SPLIT__>>>

Article 22 (Ownership of Copyright and Restrictions on Use)

① Copyright and other intellectual property rights for works created by the “Mall” shall belong to the “Mall.”

② The User shall not use for commercial purposes, or allow a third party to use, any information obtained through the use of the “Mall” for which the intellectual property rights belong to the “Mall” by means of reproduction, transmission, publication, distribution, broadcasting, or other methods, without the prior consent of the “Mall.”

③ If the “Mall” uses copyright belonging to a User in accordance with the agreement, it shall notify the relevant User.

Article 23 (Dispute Resolution)

① The “Mall” shall establish and operate a damage compensation processing body to reflect legitimate opinions or complaints raised by users and to process compensation for damages.

② The “Mall” shall prioritize the processing of complaints and opinions submitted by users. However, if prompt processing is difficult, the “Mall” shall immediately notify the user of the reason and the processing schedule.

③ In the event of an e-commerce dispute arising between the “Mall” and a user, if the user requests damage relief, the matter may be subject to mediation by a dispute mediation agency commissioned by the Fair Trade Commission or the City/Provincial Governor. <<<__TRANS_SPLIT__>>>

Article 24 (Jurisdiction and Governing Law)

① Lawsuits regarding e-commerce disputes arising between the “Mall” and the User shall be under the exclusive jurisdiction of the district court having jurisdiction over the User’s address at the time of filing; if the User has no address, the district court having jurisdiction over the User’s residence. However, if the User’s address or residence is unclear at the time of filing, or if the User is a resident of a foreign country, the lawsuit shall be filed with the competent court under the Civil Procedure Act.

② Korean law shall apply to e-commerce lawsuits filed between the “Mall” and the User.

Supplementary Provisions (Effective Date) These Terms and Conditions shall be effective from January 1, 2022.

① “몰”이 작성한 저작물에 대한 저작권 기타 지적재산권은 “몰”에 귀속합니다.

② 이용자는 “몰”을 이용함으로써 얻은 정보 중 “몰”에게 지적재산권이 귀속된 정보를 “몰”의 사전 승낙 없이 복제, 송신, 출판, 배포, 방송 기타 방법에 의하여 영리목적으로 이용하거나 제3자에게 이용하게 하여서는 안됩니다.

③ “몰”은 약정에 따라 이용자에게 귀속된 저작권을 사용하는 경우 당해 이용자에게 통보하여야 합니다.

제23조(분쟁해결)

① “몰”은 이용자가 제기하는 정당한 의견이나 불만을 반영하고 그 피해를 보상처리하기 위하여 피해보상처리기구를 설치․운영합니다.

② “몰”은 이용자로부터 제출되는 불만사항 및 의견은 우선적으로 그 사항을 처리합니다. 다만, 신속한 처리가 곤란한 경우에는 이용자에게 그 사유와 처리일정을 즉시 통보해 드립니다.

③ “몰”과 이용자 간에 발생한 전자상거래 분쟁과 관련하여 이용자의 피해구제신청이 있는 경우에는 공정거래위원회 또는 시•도지사가 의뢰하는 분쟁조정기관의 조정에 따를 수 있습니다.

제24조(재판권 및 준거법)

① “몰”과 이용자 간에 발생한 전자상거래 분쟁에 관한 소송은 제소 당시의 이용자의 주소에 의하고, 주소가 없는 경우에는 거소를 관할하는 지방법원의 전속관할로 합니다. 다만, 제소 당시 이용자의 주소 또는 거소가 분명하지 않거나 외국 거주자의 경우에는 민사소송법상의 관할법원에 제기합니다.

② “몰”과 이용자 간에 제기된 전자상거래 소송에는 한국법을 적용합니다.

부 칙(시행일) 이 약관은 2022년 01월 01일부터 시행합니다.