Refund Policy
Refund Request Deadline and Rate
- Request made up to 2 days prior to the training date → 100% refund
- Requests made after D-1 (1 day prior, on the day of training) → No refunds available **Requests made after D-1 of the training date (1 day prior, on the day of training) → No refunds available**
Refund Request Procedure
- Please let us know your intention to request a refund via Kakao Channel “UTTU(UTTU” 1:1 chat or phone (070-4647-3378) Please let us know your intention to request a refund via Kakao Channel “UTTU(UTTU)" 1:1 chat or phone (070-4647-3378)
- We will process the card payment cancellation within 3 business days of receiving your request.
Notes
- Partial refunds are not available, and full refunds are only possible if requested by D-2.
- Requests made after D-1 (1 day prior, on the day of training) → No refunds available **Requests made after D-1 of the training date (1 day prior, on the day of training) → No refunds available**
- If the training is cancelled due to the instructor or internal circumstances, we will provide a separate notice regarding a full refund.